Privacy Policy

GENERAL

Kids4Kids Limited (“Kids4Kids” or “we”), a company limited by guarantee incorporated in Hong Kong Special Administrative Region (“Hong Kong”), is committed to ensuring that all personal data submitted to us are handled in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) ("PDPO").

We are equally committed to ensuring that all our employees and agents uphold these obligations. It is our policy to protect the privacy of users of this website, www.kids4kids.org.hk and www.mystory.kids4kids.org.hk (our “Website”), as well as personal data collected through offline activities (such as events and volunteer registrations).

This Privacy Policy explains how we collect, use, transfer, store, disclose, secure, and erase personal data, as well as your rights regarding your personal data. We are committed to upholding transparency and accountability in the collection and use of personal data in compliance with the PDPO's six data protection principles.

Throughout this Privacy Policy, the term “personal data” means any data relating directly or indirectly to an individual, from which it is practicable for their identity, and in a form in which access to or processing of the data is practicable. Personal data includes, but not limited to, name(s), date of birth, phone number, email address, delivery address, billing information, location data, online identifier, or other information, including any third-party data that you provide to us.

This Privacy Policy applies only to residents of Hong Kong, and all matters related to this Privacy Policy will be governed by the laws of Hong Kong.

COLLECTION OF YOUR PERSONAL DATA

‍We collect and store certain personal data, including:

Your name, address, email address, phone number, title, organization name, date of birth, school name, parent/guardian contact information;
Payment details, such as your credit card or bank account information (only where needed to process donations or purchases);
Passwords, online identifiers, location data, and IP addresses when accessing our Website
Other personal information relating to you voluntarily provide to us when you:
- Set up an account with us;
- Register for, participate in or attend our programmes, events, and volunteer work;
- Make donations to us;
- Make inquiries to us; or
- Request us to keep you informed of our activities.

In compliance with the PDPO, we ensure that:

Only necessary and relevant personal data is collected for specific and legitimate purposes.
You are informed of the purposes at the time of collection, and your consent is obtained where required.

If you provide personal data relating to third parties (e.g., emergency contact details or referrals), you must:

Obtain explicit and informed consent from the third party before providing their personal data to us.
Inform the third party of the purpose for which their data is provided and their rights under the PDPO.

If you do not provide certain information to us, not all functionality of our Website or services may be available.

We will keep your personal data confidential at all times and only collect, use, transfer and store it in accordance with this Privacy Policy. This includes compliance with the latest amendments to the PDPO to the extent applicable to us.

We reserve the right to amend and update this Privacy Policy to reflect changes in applicable laws, including the PDPO, and will notify you of any material changes through our Website or other appropriate means.

USE OF YOUR PERSONAL DATA

‍We may use the personal data collected from you for the following purposes (the “Purposes”):

To communicate with you and provide our services to you including responding to any questions that you may have;
To enable you to participate in our events, volunteer work and programs;
To use it for identification and verification;
To process transactions, such as donations or purchases;
To manage your account on our Website;
To provide you with marketing communications in accordance with the “Marketing Communications” section below;
To maintain the security and functionality of our Website;
To comply with mandatory legal obligations, such as court orders or other lawful requests by regulators and/or law enforcement;
To enforce our legal rights;
To prepare statistics and carry out research;
To manage our daily operation and administration; and
To use it for any lawful purpose directly related to the above purposes.

We do not use your personal data for purposes beyond those specified, unless you provide explicit consent or as permitted by law.

MARKETING COMMUNICATIONS

‍We may use the personal data you provide to us to send you information about our activities (that is, direct marketing communications). In compliance with the PDPO, we must obtain your explicit consent or an indication of no objection before we do so, as outlined below:

We may send you information about our fundraising events, activities, programmes, and other events in line with our mission from time to time;
Such marketing communications may be delivered in various forms, including, special events notifications, newsletters, or promotional materials, and through various delivery methods (e.g., email, text messages, post mail), in accordance with the personal data that you provide to us.

You may partially or entirely opt-out of receiving such direct marketing communications or update your preferences regarding offers or promotions at any time by contacting us at enquiries@kids4kids.org.hk.

Please note that this opt-out process may take some time to complete as consistent with applicable law.

SECURITY AND PROTECTION OF YOUR INFORMATION

We protect the personal data that you provide to us by reasonable physical, electronic, technical, administrative, and managerial measures to safeguard your personal data against loss, theft, unauthorized use, disclosure, or modification, and to ensure the integrity of your personal data. Any personal data you provide to us in electronic form via our Website is kept on secured servers.

We limit the use of and access to your personal data to our designated employees and designated volunteers and authorized agents who are subject to confidentiality and privacy obligations that are materially equivalent to those set out in this Privacy Policy and are instructed to handle your personal data in accordance with this Privacy Policy.

To protect your Personal Data while you are on our Website:

We will encrypt any personal data you transmit to us via our Website using Secure Socket Layer (SSL).
We regularly review and update our security measures to address evolving cyber threats and vulnerabilities.
We implement access controls to ensure only authorized personnel can access sensitive data.

To help us protect your privacy, you should:

Maintain the secrecy of the login ID and password you may have set up in connection with your participation in our Website’s services;
Notify us immediately if you suspect unauthorized access to your account or personal data.

Although we take steps and use security features to prevent unauthorized access to your personal data, no data security measure or method of electronic storage, processing or transmission over the Internet is 100% secure. As such, while we strive to protect your data, we cannot guarantee that our Website is absolutely secure.

If you have any questions about security of our Website, you can email us at: enquiries@kids4kids.org.hk.

DISCLOSURE OF YOUR PERSONAL INFORMATION

‍Your personal data held by us will be kept confidential and not be disclosed to anyone else except:

Any person or company (including third party service providers, agents or sub-contractors) who is acting for, on behalf of, or jointly with us to fulfill any of the Purposes, provided that such parties are subject to confidentiality and privacy obligations materially equivalent to those set out in this Privacy Policy;
Any credit card issuing companies, payment processors, or similar third parties where necessary to process donations or payment for item(s) made by you;
Any other party who is responsible for marketing and promotion of our organization or events or the making of media products for Kids4Kids (only in the event you provide explicit consent to Kids4Kids’s use of your personal information collected in the course of events for the purpose of production of such media products);
Any of our donors, working partners (including organisations and/or government departments and professional advisers (including lawyers and auditors); and
Any other party where such disclosure is mandated by statutory obligations or as required by law or court of law, court order, or as requested by any government or law enforcement authority or administrative organization or where such disclosure is necessary to protect our interests or rights or to enforce any term of our Website (as permitted by law).

We do not provide your personal data to any other third parties unless your prior express consent is obtained. We will not disclose your personal data to any third party for the purpose of direct marketing without prior notice to you and your prior consent.

Your personal data may be stored and processed outside of your home country, in jurisdictions with different levels of privacy protection. By providing your personal data and using our services on our Website, you consent to such transfer and processing of information to and in other countries.

We take steps to provide an appropriate level of data privacy protection that the information we collect is processed according to this Privacy Policy and the requirements of applicable law in Hong Kong.

RETENTION OF YOUR PERSONAL DATA

Subject to, or where otherwise required by law or permitted by law to protect our interests including legitimate business reasons, we will:

Only retain your personal data for as long as it is necessary to fulfil the Purposes for which it is collected;
Erase, anonymize or securely delete any of your personal data that we have stored as soon as reasonably practicable once it is no longer needed, unless retention is required by law, or immediately after you request us to do so.

PROTECTION OF MINOR’S PERSONAL DATA

‍A minor under 18 years old may provide their personal data to us, for example, through volunteer registration. We are especially committed to protecting the privacy of minors who use our sites and participate in our programmes.

We will only allow involvement of minors in our programmes after receiving explicit, informed consent from their parent, guardian, or a person appointed by a court to manage the affairs of the minor (the “Relevant Person”). As part of this consent process, we will clearly communicate how the minor's personal data will be collected, used, and stored.

At any time, the Relevant Person may:

Refuse to permit us to collect further personal data from their minor;
Request that we delete from our records the personal data we have collected from the minor; and
Request access to the minor’s personal data or request corrections to inaccurate data.

We ensure that minors’ personal data is collected and processed in compliance with the PDPO's enhanced data protection principles. This includes implementing additional safeguards to prevent unauthorized access, use, or disclosure of minors’ personal data.

USE OF COOKIES AND SIMILAR TECHNOLOGIES

‍A cookie is a small amount of data created on a computer and stored on your hard drive when a person visits a website on the computer. It often includes an anonymous unique identifier.

A cookie can be used to identify a computer. It, however, is not used to collect any personal data. In other words, it does not have the function of identifying an individual user of the website.

Cookies are used on our Website to:

Collect statistics about the number of visits and user preferences;
Help us improve our Website services to better meet your needs and expectations.

We automatically collect anonymous data relating to your online session to provide our services to you to fulfil the Purposes, to gather information on our server’s usage and to help us better meet your demands and expectations. This may include but is not limited to:

The IP address of your computer, browser type and version, language, operating system;
Information about your mobile device, geo-location data, the state or country from which you accessed our Website;
The pages visited, the date and the time of visit, the websites you visited immediately before and after visiting our Website;
The number of links you click within our Website, the functions you use on our website, the information you view and the searches you conduct.

We may place, view, and/or use “cookies”, web server logs, web beacons, or other electronic tools to collect information about your use of our Website.

You may

Change your browser’s settings by disabling, rejecting or deleting cookies if you do not wish to accept cookies.
Note that if you disable or reject cookies, some parts of our Website may not function properly, but most of our Website’s features will remain accessible.

Please note that cookies and similar technologies used on our Website do not store any personal data and cannot be used to identify individual users.

HOW TO CHECK, UPDATE, OR ERASE YOUR INFORMATION

‍‍You have the following rights concerning your personal data:

Access: You have the right to ascertain whether we hold your personal data and to request a copy of the data we hold.
Correction: You can request that we correct any inaccurate or outdated personal data.
Erasure: You may request that we remove or delete your personal data from our records.

To exercise these rights:

You can send your request in writing to:
16A, Tak Lee Commercial Building, 113-117 Wan Chai Road, Wanchai, Hong Kong.
You can also email us at enquiries@kids4kids.org.hk.

Important Notes:

Requests will be handled promptly but may require verification of your identity to ensure your data privacy.
If you are dissatisfied with how we handle your personal data, you have the right to contact the Office of the Privacy Commissioner for Personal Data (PCPD) to lodge a complaint.

OUR CONTACT DETAILS

‍If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: enquiries@kids4kids.org.hk
Address: Kids4Kids Limited, 16A, Tak Lee Commercial Building, 113-117 Wan Chai Road, Hong Kong

If there are any conflict or differences between the Chinese and English versions of this Privacy Policy, the English version shall prevail.